Lunch, Loyalty, and the Lost Art of Print: What Michael Taught Me About Employee Appreciation

Michael is 24. He works in print. That might not sound remarkable, but in 2025, it is.

The print industry is aging. Web design and digital media have pulled most young talent in a different direction. But Michael stayed. He chose a craft that few his age understand—and he’s good at it.

Last week, I delivered Carrabba’s lunch to Michael and the rest of the Docuplex team. Carrabba’s covered the cost. I personally picked it up, drove it over, and spent the afternoon talking with employees about their benefits—especially the ones that help when life takes a turn. Supplemental coverage for things like a new baby. A sudden diagnosis. Even just a routine checkup.

When I handed Michael his plate, he looked up and said something that stuck with me:

“It’s rare to see someone go out of their way like this.”

That sentence said everything.

Seeing What Others Miss

When I talk about employee appreciation, I’m not talking about performative perks. I’m talking about the quiet, often-overlooked ways we show people they matter.

Gina, the owner at Docuplex, already gets that. Her team doesn’t struggle with absenteeism or quiet quitting. She doesn’t offer extravagant raises or massive bonuses. Instead, she leads with intention.She offers benefits that protect her people—not just because it’s good business (although it is), but because it’s the right thing to do.

And when I offered to deliver lunch, she didn’t hesitate. She knew it wasn’t about food. It was about presence.

The Bigger Problem

Employee underappreciation isn’t just anecdotal—it’s measurable. In fact, research shows U.S. companies lose over $300 billion each year due to stress, burnout, and disengagement tied directly to a lack of appreciation.

Michael’s generation feels it even more. They’re often told they’re replaceable or need to “move on” to something more modern. But Michael didn’t need a grand gesture. He just needed someone to notice.

Why It Matters

I didn’t deliver food last week because I had nothing else to do. I did it because I believe the way we treat people matters more than ever.

Carrabba’s covered the meal. I brought it. Gina made the space.

That’s three people aligned on one goal: to show employees they’re seen, valued, and supported.

What About You?

You don’t have to run a print shop. You don’t have to know how to design benefits plans.But you do have a team. You do have people who show up every day.

What would it look like if you said thank you with action, not just words?